Insights

Customer Identity & Access Management

CIAM solutions are designed to address consumer/customer IAM scenarios that differ from traditional workforce use cases. CIAM systems allow users to register, associate device and other digital identities, authenticate, authorize, collect, and store information about consumers from across many domains. CIAM solutions help organizations to comply with privacy regulations. Good CIAM systems can improve the customer experience.

KC Open Select
KC Open Select
Customer Identity and Access Management
Create a shortlist of solutions tailored to your CIAM needs and compare them directly. View solution detailed ratings, demo videos, analyst interviews and contact vendors directly.
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Hybrid Event
Hybrid Event
European Identity and Cloud Conference 2024
Join the iconic identity community from June 4 - 7, 2024 in Berlin, Germany! Get the Prime Discount and register for 1,000 EUR!
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Blog
Blog
A Iot to Venture, More to GAIN
As social beings, people interact with their environment, whether as citizens of a state, as employees of a company or as contractual partners (customers, insured persons) with a company in the...
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Whitepaper
Whitepaper
Delivering Business Value through Orchestration
In an ever-changing digital world, enterprises and vendors face new digital challenges. This is driving the adoption of new solution strategies in which delivering satisfactory modern identity...
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Event Recording
Event Recording
The Invisible Man Paradox
How changing requirements for a seamless yet secure customer experience affect your Customer Identity solution Today's consumers live parallel lives, with one foot in the physical world and the...
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CIAM-as-a-Service for 50 Million Customers at OLX Group Europe
Event Recording
CIAM-as-a-Service for 50 Million Customers at OLX Group Europe
Still developing CIAM in-house? Discover the realities of serving 50 million customers using Hosted Customer Identity and Access Management (CIAM) as a service (SaaS) from a vendor. Customer...
Lessons Learnt Rolling Out a B2B CIAM Program
Event Recording
Lessons Learnt Rolling Out a B2B CIAM Program
Holcim is the Global leader in innovation and sustainable and building solutions and we are offering different digital solutions to the partners (Customers, suppliers, carriers...) making...
CIAM, Wallets, Decentralized - Where is
Event Recording
CIAM, Wallets, Decentralized - Where is "Traditional" CIAM Heading?
The Invisible Man Paradox
Event Recording
The Invisible Man Paradox
How changing requirements for a seamless yet secure customer experience affect your Customer Identity solution Today's consumers live parallel lives, with one foot in the physical world and the...
The Journey to Decarbonization and the Role of Digital Identity
Event Recording
The Journey to Decarbonization and the Role of Digital Identity
In this session, we will explore how technology is playing a crucial role in decarbonization efforts. We will discuss how Customer Identity and Access Management (CIAM) can enable digital...
Trends in Passwordless Authentication for CIAM
Event Recording
Trends in Passwordless Authentication for CIAM
Passwordless helps in reducing ATO fraud, provides better security, and smoother experience. But the passwordless approach for each organization and region is fundamentally different, in large...
Avoiding Accidental Architecture - Implementing Graph-Based IAM & CIAM goes Beyond Better Access Control
Event Recording
Avoiding Accidental Architecture - Implementing Graph-Based IAM & CIAM goes Beyond Better Access Control
Graph is having its moment and rightfully so. Regulatory challenges, overly complex authorization scenarios and retrofitting legacy programs to meet new business needs are squeezing businesses....
The Evolution of CIAM and What’s in Store for the Future of Identities
Event Recording
The Evolution of CIAM and What’s in Store for the Future of Identities
With digital transformation continuing to change the way customers interact with businesses, organizations need to provide a personalized, seamless and friction free experience to their customers...
Ahead of the Curve - the Customer Demands it, the Market Demands it, do You?
Event Recording
Ahead of the Curve - the Customer Demands it, the Market Demands it, do You?
Companies today are being faced with business-critical yet seemingly conflicting topics; how to build trust, loyalty and personalized experiences that fuel growth in a world of fading cookies and...
Lessons Learned from More Than 6 years of CIAM in a Media Company
Event Recording
Lessons Learned from More Than 6 years of CIAM in a Media Company
As an international media company we’ve been dealing with rapid digital transformation for a bunch of years now. One of the corner stones of our strategy is identity & access...
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