Insights

Customer Identity & Access Management

CIAM solutions are designed to address consumer/customer IAM scenarios that differ from traditional workforce use cases. CIAM systems allow users to register, associate device and other digital identities, authenticate, authorize, collect, and store information about consumers from across many domains. CIAM solutions help organizations to comply with privacy regulations. Good CIAM systems can improve the customer experience.

KC Open Select
KC Open Select
Customer Identity and Access Management
Create a shortlist of solutions tailored to your CIAM needs and compare them directly. View solution detailed ratings, demo videos, analyst interviews and contact vendors directly.
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Hybrid Event
Hybrid Event
European Identity and Cloud Conference 2024
Join the iconic identity community from June 4 - 7, 2024 in Berlin, Germany! Get the Prime Discount and register for 1,000 EUR!
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Blog
Blog
The Road To CIAM Success – Why an Identity Fabric Powers Digital Transformation
The Ugly Face of Yesterday’s CIAM We all have multiple different personas. But before we put on our hats as identity “experts” -  either as architects, implementers or...
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Executive View
Executive View
WSO2 Asgardeo
WSO2 has been a leader in CIAM innovation for years. WSO2’s primary design and deployment models have been to leverage open source for on-premises installations. With Asgardeo, WSO2 launches a...
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Event Recording
Event Recording
The Evolution of CIAM and What’s in Store for the Future of Identities
With digital transformation continuing to change the way customers interact with businesses, organizations need to provide a personalized, seamless and friction free experience to their customers...
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NRI Secure Uni-ID Libra 2.7
Executive View
NRI Secure Uni-ID Libra 2.7
Consumer Identity and Access Management (CIAM) continues to be a growing market year over year, offering a better user experience for the consumer and new challenges for the organization. With a...
The Disjointed State of CIAM
Blog
The Disjointed State of CIAM
As conscious consumers, we are all familiar with the different stages of the digital consumer lifecycle from registration and onboarding to authentication, transaction, and sometimes also the...
Avoiding Pitfalls in CIAM
Blog
Avoiding Pitfalls in CIAM
Sadrick Widmann, CEO at cidaas, thinks that the biggest risk to an organization’s network is the user. Therefore, users need to be supported by frictionless technology so they don't engage in risky...
What is the Digital Double?
Video
What is the Digital Double?
Everything we do in the digital world, is done by our digital representation of the physical world. Asanka Abeysinghe of WSO2  invented the idea of the "digital double" - a replication of...
CIAM: Balancing security and user experience to get value from customer data
Blog
CIAM: Balancing security and user experience to get value from customer data
Business is increasing going online in the digital and post-pandemic era, and as a result, the collection, protection, and management of consumer and customer information has become extremely...
Reusable Verified Identity
Leadership Compass
Reusable Verified Identity
This Leadership Compass provides an overview of up-to-date insights on the leaders in innovation, product features, and market reach for Reusable Verified Identity. These vendors enable a digital...
How to Build the Modern CIAM: For Customers, Consumers, and Citizens
Whitepaper
How to Build the Modern CIAM: For Customers, Consumers, and Citizens
In the digital age, the “C identities” of customers, consumers, citizens, and all the other types of external identities, such as tourists, are at the forefront of every digital business and...
The Blueprint for a Cyber-Safe Society: How Denmark provided eIDs to citizens and business
Event Recording
The Blueprint for a Cyber-Safe Society: How Denmark provided eIDs to citizens and business
Implementing digital solutions enabling only using validated digital identities as the foundation for all other IAM and cybersecurity measures is the prerequisite to establish an...
Who the @!%# Is User1?!
Event Recording
Who the @!%# Is User1?!
The explosion of  connected things and  remote work  is presenting digital enterprises with both opportunities and challenges. In today’s distributed workscape,...
Analyst Chat #147: How To Manage Your Clients, From Customers and Citizens to B2B and B2B2C
Analyst Chat
Analyst Chat #147: How To Manage Your Clients, From Customers and Citizens to B2B and B2B2C
CIAM solutions are designed to address specific technical requirements that consumer-facing organizations have that differ from traditional “workforce” or Business-to-Employee (B2E)...
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