Insights

Customer Identity & Access Management

CIAM solutions are designed to address consumer/customer IAM scenarios that differ from traditional workforce use cases. CIAM systems allow users to register, associate device and other digital identities, authenticate, authorize, collect, and store information about consumers from across many domains. CIAM solutions help organizations to comply with privacy regulations. Good CIAM systems can improve the customer experience.

KC Open Select
KC Open Select
Customer Identity and Access Management
Create a shortlist of solutions tailored to your CIAM needs and compare them directly. View solution detailed ratings, demo videos, analyst interviews and contact vendors directly.
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Hybrid Event
Hybrid Event
European Identity and Cloud Conference 2024
Join the iconic identity community from June 4 - 7, 2024 in Berlin, Germany! Get the Prime Discount and register for 1,000 EUR!
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Blog
Blog
Entering a New Era: CIAM 2.0
Questioning our identity fundamentals: Is single sign-on, multi-factor authentication, passwordless authentication, etc. enough for Web 3.0? Let's look at creating seamless access to prepare...
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Executive View
Executive View
ForgeRock Workforce Identity Governance
This KuppingerCole Executive View report looks at the ForgeRock Workforce Identity Governance solution, which combines enterprise identity governance with access management to manage the complete...
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Event Recording
Event Recording
Ahead of the Curve - the Customer Demands it, the Market Demands it, do You?
Companies today are being faced with business-critical yet seemingly conflicting topics; how to build trust, loyalty and personalized experiences that fuel growth in a world of fading cookies and...
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Passwordless Authentication
Blog
Passwordless Authentication
Passwords have not been fit for purpose for a long time. They are too easy to guess, crack, discover, and steal. Passwords are also costly and time consuming to manage, and password reuse is a...
A Winning Strategy for Consumer Identity & Access Management
Webinar Recording
A Winning Strategy for Consumer Identity & Access Management
Success in digital business depends largely on meeting customers’ ever-increasing expectations of convenience and security at every touchpoint. Finding the best strategy to achieve the...
Digital Transformation
Blog
Digital Transformation
The digital age has dawned, and organizations are adopting digital processes and services as quickly as they can to remain competitive in an unpredictable commercial environment affected by rapid...
CIAM a Way of Managing and Getting Value from Consumer Data
Blog
CIAM a Way of Managing and Getting Value from Consumer Data
As interactions between organizations and consumers of goods and services increasingly happen online, the collection, protection, and management of consumer information has become increasingly...
CIAM Platforms
Leadership Compass
CIAM Platforms
This report provides an overview of the market for Consumer Identity and Access Management solutions and provides you with a compass to help you to find the CIAM product or service that best meets...
CIEM & Dynamic Resource Entitlement & Access Management (DREAM) platforms
Leadership Compass
CIEM & Dynamic Resource Entitlement & Access Management (DREAM) platforms
This report provides an overview of the market for platforms that support CIEM and DREAM environments and provides you with a compass to help find the solution(s) that best meets your needs. We...
Customer Data Platforms Key to Seamless Omni-Channel Experiences
Blog
Customer Data Platforms Key to Seamless Omni-Channel Experiences
The digital era has ushered in an exciting new chapter in consumer experiences, but it can be challenging for organizations to deliver the seamless customer journey across various analog and...
Future Proof Your Organization with Policy-Based Access Management
Blog
Future Proof Your Organization with Policy-Based Access Management
Access control is a key part of cyber security, however traditional approaches do not work well for modern business IT environments that nowadays typically include a mix of applications on-prem...
Thales Acquires OneWelcome: Beyond CIAM
Blog
Thales Acquires OneWelcome: Beyond CIAM
Thales, a global provider of advanced technology solutions, with more than 80,000 employees worldwide, and an established business unit for Digital Identity and Security, has announced the...
Maximizing the Benefits of Customer Identity & Access Management
Webinar Recording
Maximizing the Benefits of Customer Identity & Access Management
CIAM solutions often come packed with features that could be used to improve consumer experiences, which is key to success in the digital era. However, in most cases, organizations that deploy...
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