Insights

Customer Identity & Access Management

CIAM solutions are designed to address consumer/customer IAM scenarios that differ from traditional workforce use cases. CIAM systems allow users to register, associate device and other digital identities, authenticate, authorize, collect, and store information about consumers from across many domains. CIAM solutions help organizations to comply with privacy regulations. Good CIAM systems can improve the customer experience.

KC Open Select
KC Open Select
Customer Identity and Access Management
Create a shortlist of solutions tailored to your CIAM needs and compare them directly. View solution detailed ratings, demo videos, analyst interviews and contact vendors directly.
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Hybrid Event
Hybrid Event
European Identity and Cloud Conference 2024
Join the iconic identity community from June 4 - 7, 2024 in Berlin, Germany! Get the Prime Discount and register for 1,000 EUR!
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Blog
Blog
EIC Speaker Spotlight: Vittorio Bertocci on Browser Changes Affecting Identity
Vittorio Bertocci, Principal Architect at Auth0, is to deliver a presentation entitled Browser Features vs. Identity Protocols: An Arms Race? on Tuesday, September 14 starting at 9:50 am. at...
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Leadership Compass
Leadership Compass
CIAM Platforms
This report provides an overview of the market for Consumer Identity and Access Management solutions and provides you with a compass to help you to find the CIAM product or service that best meets...
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Webinar Recording
Webinar Recording
An Agile Approach to Customer Identity and Access Management (CIAM)
Business success in the digital era depends on delivering seamless and secure customer experiences. Failure to do so can easily result in abandoned shopping carts, fraudulent transactions, and...
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ForgeRock Workforce Identity Governance
Executive View
ForgeRock Workforce Identity Governance
This KuppingerCole Executive View report looks at the ForgeRock Workforce Identity Governance solution, which combines enterprise identity governance with access management to manage the complete...
The Ping/ForgeRock combination
Blog
The Ping/ForgeRock combination
A couple of months ago, the series of acquisitions of SailPoint, ForgeRock, and Ping Identity by Thoma Bravo triggered discussions and rumors about the impact on the broader Identity & Access...
cidaas CIAM
Executive View
cidaas CIAM
cidaas offers a complete customer identity and access management solution (CIAM) with many standard and advanced features. The cidaas solution is based on a micro-services architecture which...
Securing the Digital Universe: Where Do We Even Start?
Blog
Securing the Digital Universe: Where Do We Even Start?
What a huge topic. The Digital Universe. Is this more than the Metaverse or less? Anyway: We live in the Digital Age. The vast majority of organizations rely on digital services to run at least...
Thales OneWelcome Identity Platform
Executive View
Thales OneWelcome Identity Platform
This KuppingerCole Whitepaper looks at the Consumer Identity and Access Market and the key capabilities of vendors in this space. A technical review of the Thales OneWelcome Identity Platform is...
Ensuring a Proper Fit: Trends in CIAM and Strategies for Effective Solution Selection
Webinar Recording
Ensuring a Proper Fit: Trends in CIAM and Strategies for Effective Solution Selection
As organizations increasingly rely on digital platforms and services to engage with customers, the management and security of consumer identities have become paramount. CIAM solutions play a...
Delivering Business Value through Orchestration
Whitepaper
Delivering Business Value through Orchestration
In an ever-changing digital world, enterprises and vendors face new digital challenges. This is driving the adoption of new solution strategies in which delivering satisfactory modern identity...
Market Overview CIAM: Customer Identity & Access Management
Event Recording
Market Overview CIAM: Customer Identity & Access Management
This session provides an overview of the CIAM solution market and provides you with a compass to help finding the solution that best meets your needs. In a recent Leadership Compass,...
Trust Inspiring CIAM – Essentials for a Secure, Experience-Driven Digital Business
Event Recording
Trust Inspiring CIAM – Essentials for a Secure, Experience-Driven Digital Business
Confusing Customer Identity Management (CIAM) with traditional Enterprise IAM comes at a high price: Applying internal regulatory compliance requirements and heavy security challenges to...
Customer-Driven, Digital-First, Trust & Value Based - The Future of CIAM
Event Recording
Customer-Driven, Digital-First, Trust & Value Based - The Future of CIAM
Data is Power. And as a popular comic superhero said, with power comes more responsibility. For companies offering digital services, the responsibility lies in storing the customer data securely....
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